Accessibility Statement

Ensuring our platform is accessible to everyone, regardless of ability.

Last updated: June 2026

Our Commitment

Cherished Book is committed to digital inclusion. We believe that everyone should be able to celebrate and remember their loved ones without barriers. We are actively working to ensure our website and platform are accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA as our standard. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

What We Are Doing

To ensure accessibility from the ground up, rather than retrofitting it, we:

  • Design with simple, intuitive interfaces and clear navigation.
  • Ensure screen reader compatibility and proper use of ARIA landmarks.
  • Support full keyboard navigation for users who cannot use a mouse.
  • Maintain sufficient color contrast ratios to assist users with visual impairments.
  • Test our platform with diverse user groups.

Known Limitations

While we strive for WCAG 2.1 AA compliance across all areas of the site, we recognize that some user-generated content (such as uncaptioned videos or images uploaded without alt text by other users) may not be fully accessible. We are developing features to prompt and assist users in providing alt text for their uploads.

Feedback and Support

We are continuously improving the accessibility of our platform. If you encounter any accessibility barriers, need information in an alternative format, or have suggestions on how we can improve, we want to hear from you.

  • Contact Us: Via our contact form
  • Response Time: We aim to respond to all accessibility-related inquiries within 8 hours.

For urgent assistance or to discuss alternative access methods, please reach out via our Contact page.