Terms of Service

Last updated: June 2026

Acceptance

By accessing or using Cherished Book, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

The service

Cherished Book provides a platform for creating and sharing digital memorial books. The platform includes free and paid tiers, as described on the Pricing page.

Your content

You retain ownership of all content you upload or create. By submitting content, you grant Cherished Book a limited licence to host, store, display, and deliver that content to the people you authorise.

Acceptable use

You agree not to upload content that is unlawful, harmful, harassing, or violates the rights of others. We reserve the right to remove content that violates these terms or our content moderation policies.

Payment

Premium upgrades are one-time fees as described on the Pricing page. Business partnerships operate on a wholesale pricing basis under a separate agreement.

Fair Use Policy

Premium memorials include media storage subject to fair use. We have designed our storage allocation to accommodate typical memorial needs while preventing abuse.

Storage

Premium memorials include media storage subject to fair use. Fair use means using storage for genuine memorial content related to the person being remembered.

What Constitutes Fair Use

Fair use means using storage for genuine memorial content. Examples of acceptable use:

  • Photos and videos of the deceased and memorial services
  • Scanned documents, letters, and personal memorabilia
  • Audio recordings of tributes, eulogies, or messages
  • Reasonable duplication for different memorial sections

What Is Not Fair Use

We reserve the right to enforce our fair use policy against abuse, including:

  • Using storage for unrelated personal file hosting or backup
  • Uploading extremely large video files when smaller formats would suffice
  • Systematic uploading of copyrighted material unrelated to the memorial
  • Creating memorials solely to obtain storage space

Enforcement

We monitor storage usage to identify abuse. If we identify a concern, we may:

  • Contact you to discuss your storage needs
  • Offer guidance on reducing file sizes
  • In cases of clear abuse, request removal of content unrelated to the memorial
  • For legitimate needs beyond fair use limits, discuss options on a case-by-case basis

Our goal is to support genuine memorial use while ensuring fair access for all users. If you have questions about storage or need additional capacity for legitimate memorial purposes, please contact us.

Data retention

We may archive or remove memorials that have received no human visits for an extended period. We will give reasonable advance notice before taking any such action. For premium memorials, no archiving or removal will occur before 5 years of inactivity.

A memorial is considered inactive when it has received no human visits during the relevant period. Any human visit to the public memorial resets the inactivity clock. Automated crawlers and bots do not count as visits.

You may delete your account and its associated content at any time by contacting us.

Account termination and blocking

You may close your account at any time. We may suspend or terminate accounts that violate these terms. To protect the dignity and security of the platform, we also reserve the right to technically block access from specific email addresses, disposable email domains, or IP addresses associated with abusive behavior or spam.

Limitation of liability

The service is provided "as is" without warranty. Cherished Book is not liable for indirect or consequential damages arising from use of the platform.

Governing law

These terms are governed by the laws of England and Wales.

Contact

Questions about these terms? Please get in touch.

This document is a working draft for the beta site and will be replaced with the finalised legal text prior to general availability.